12/25/2023 0 Comments Teamviewer support ticket![]() ![]() ![]() ![]() Diese Software ermöglicht die Fernsteuerung beliebiger Computer von jedem Ort aus über das Internet. Ein Ansprechpartner für alle Fragen - auf Wunsch auch 24/7. You will receive a dedicated contact within TeamViewer’s support team, with email address, phone number, and a unique PIN for your requests. I know this is necroing an old thread which I don't like doing, but I was searching for a solution and eventually figured it out so here it is and I hope it's useful to someone searching for the answer:We use TeamViewer in our support environment here and I set up integration in the main page rather than the footer. Wir helfen Ihnen schnell und unkompliziert weiter. Premium Support For customers who have a Service Level Agreement ( 24×5 or 24×7 ), we guarantee a 99.9 availability and an initial response time depending on severity level. With regard to the support ticket, you have to submit a ticket with your licensed account, if you are a free user or have not activated your license into the account, it comes to the community page. The last 3 images i made myself so you may want to replace them. Hi Mcookseyyyy, Thank you for your message and welcome to our community. Please complete the form below and we will contact. Created tickets: New created tickets count on that day. If you are talking to one of our engineers, they may ask you to download TeamViewer. One glance will be enough to understand that something has happened if the created ticket count dramatically increases or gets down. Should be the first two lines right after add This report gives the understanding on how many tickets were created or closed on daily, monthly, or yearly basis. I added the ability for users to download teamviewer from ost's front page above the footer. ![]()
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